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Providers › Recordkeeping and administration

Service provider · Schedule C, plan year 2024

John Hancock Life Insurance Company

Most often reported for recordkeeping and administration

Form 5500 information is as filed by the plan administrator with the Department of Labor and may be amended. Figures reflect the plan year shown, not current balances. Schedule C lists only providers a plan paid $5,000 or more, and is filed only by plans with 100 or more participants.

84plans naming this provider
35,415participant records in those plans
$1.7Mcompensation reported, direct and indirect
$12.09median reported per participant84 plans with an amount

John Hancock Life Insurance Company is named as a service provider on the Schedule C of 84 retirement plans with 100 or more participants for plan year 2024, covering 35,415 participant records. Most often it is reported for recordkeeping and administration.

Reported compensation from those plans, direct and indirect, totalled $1.7M. Per plan, the median was $12.09 per participant, with the middle half of plans between $5.68 and $36.34. These are amounts plans reported paying this organisation, not a price list: they depend on which services each plan buys and on how much is paid through fund expenses instead.

Its client plans are most numerous in New York (69), New Jersey (5) and Pennsylvania (2).

In 2009 it appeared on 55 such filings; in 2024, 85 (up 55%). Yearly counts include every filing that names it, so they can run slightly above the number of plans with pages here, and name or EIN changes after mergers can break the series.

Reported compensation per plan

Across this provider's plans25th percentileMedian75th percentile
Compensation per participant$5.68$12.09$36.34
Compensation as a share of plan net assets0.01%0.03%0.08%

What each plan reported paying this organisation, not the plan's total cost. For reference, the median US defined contribution plan reported $123 per participant to all Schedule C providers combined.

Plans served by year

2009: 552010: 642011: 752012: 922013: 952014: 1012015: 1012016: 1052017: 1112018: 1092019: 1192020: 1162021: 1202022: 1142023: 892024: 85551208520092012201620202024
Plans with 100+ participants naming this provider
2009: $344K2010: $194K2011: $363K2012: $287K2013: $132K2014: $195K2015: $104K2016: $350K2017: $703K2018: $739K2019: $792K2020: $934K2021: $1.0M2022: $1.1M2023: $1.2M2024: $1.7M$344K$1.7M20092012201620202024
Compensation reported by those plans

Matched by employer identification number. A merger or a change of filing entity starts a new series, so a drop to zero is not a loss of clients by itself.

By state

By plan size

Services reported

Recordkeeping and information management82
Investment management55
Custodial (securities)4
Valuation (appraisals, etc.)2
Plan Administrator1
Participant loan processing1

Largest plans naming this provider

PlanSponsorStateParticipantsNet assetsReported to this provider
Crossway 401(k) PlanCassena Care, LLCNY3,279$97.4M$365K
Bgis Global Integrated Solutions US, LLC 401(k) PlanBgis Global Integrated Solutions US, LLC—1,812$47.2M$20K
The Shade Store, LLC 401(k) PlanThe Shade Store, LLCNY1,807$41.4M$16K
Restorixhealth 401(k) PlanRestorixhealthLA1,552$48.0M$186K
Cerberus Capital Management, L.P. Profit Sharing 401(k) PlanCerberus Capital Management, L.P.NY1,267$345M$874
Wendpartners 401(k) PlanWendcentral Corp.NY1,140$14.3M$1,904
Iti, Inc. 401(k) PlanIti, Inc.NJ927$95.7M$93K
Exxpress Tire LLC Savings & Retirement PlanExxpress Tire, LLCNY854$11.0M$53K
Peninsula Hotels 401(k) PlanPeninsula Hotel Chicago, LLCIL805$66.2M$1,202
Girling Health Center HCS Healthcare 401(k) PlanGirling Healthcare of New York, Inc.NY787$5.8M$952
Asphalt Green, Inc. Profit-Sharing Plan & TrustAsphalt Green, Inc.NY671$11.0M$70K
L&M Development Partners LLC 401(k) Retirement Savings PlanL&M Development Partners LLCNY646$90.0M$9,792
Electrical Workers IBEW Local 163 Annuity FundBoard of Trustees, Electrical Workers IBEW Local 163 Annuity FundNJ625$123M$37K
Pathways, Incorporated Employees' Retirement PlanPathways Inc.NY613$18.2M$9,270
Teneo Holdings LLC 401(k) PlanTeneo Holdings LLCNY549$71.0M$2,174
Ascent Pharmaceuticals Inc. 401(k) PlanAscent Pharmaceuticals Inc.NY542$11.1M$3,104
Sheet Metal, Air, Rail, & Transportation Association Local Union No. 33 Youngstown District Annuity PlanBoard of Trustees Sheet Metal, Air Youngstown DistrictOH534$39.4M$38K
Satco Products, Inc. 401(k) PlanSatco Products, Inc.NY524$26.8M$2,682
Student Transport Inc. Wny Bus Co. 401(k) PlanStudent Transport Inc. Wny Bus Co.NY476$269K$554
Team Laurino 401(k) PlanGSL Conduit Food Company, Inc.NY461$3.6M$1,454
Software Guidance and Assistance, Inc. 401(k) Profit Sharing Plan and TrustSoftware Guidance and Assistance, Inc.NY456$15.7M$48K
Intercos 401(k) PlanIntercos America, Inc.NY445$14.2M$3,746
Rem Arms LLC 401(k) PlanRem Arms LLCGA410$8.1M$14K
Word of Life Defined Contribution Retirement PlanWord of Life Fellowship, Inc.NY377$17.7M$45K
IBEW Local No. 229 Annuity FundIBEW Local No. 229 Annuity FundVA369$55.8M$87K
Alliance Homecare, Inc. 401(k) Profit Sharing PlanAlliance Homecare, Inc.NY366$4.5M$1,122
Bonadent, LLC Employees' Profit Sharing Plan and TrustBonadent, LLCNY365$15.7M$4,392
Schervier Rehabilitation and Nursing Center 401(k) Profit Sharing PlanSchervier Rehabilitation and Nursing CenterNY364$2.2M$804
University Support Services, LLC Cash Or Deferred PlanUniversity Support Services, LLCNY353$28.7M$3,430
Alba Wheels Up International, LLC 401(k) Profit Sharing PlanAlba Wheels Up International, LLCNY350$11.5M$3,853
Insulators Local No. 23 Annuity FundInsulators Local No. 23 Annuity FundPA325$37.0M$156K
Island Transportation Corp. Union PlanIsland Transportation Corp.NY324$5.8M$300
Airsea Packing Group Inc. 401(k) PlanAirsea Packing Group Inc.NY312$3.5M$1,730
Vida Shoes International 401(k) Retirement PlanVida Shoes InternationalNY309$28.7M$7,559
SMG Services, LLC 401(k) PlanSMG Services, LLCNY300$8.7M$2,530
Hospice of New York LLC 401(k) Profit Sharing Plan & TrustHospice of New York LLCNY296$9.6M$3,598
Save on SP 401(k) PlanSave on SP LLCNY295$8.9M$56K
Candlelight Cabinetry 401(k) Ee Savings PLCandlelight Cabinetry, Inc.NY294$8.9M$6,348
Digital Media Solutions 401(k) Retirement PlanDigital Media Solutions, LLCFL292$16.2M$4,069
Touton Holdings, Ltd. 401(k) PlanTouton Holdings, Ltd.NY287$17.1M$1,708

Questions and answers

How many plans does John Hancock Life Insurance Company serve?

84 plans with 100 or more participants named it on Schedule C for plan year 2024. Plans that paid it under $5,000, small plans that file Form 5500-SF, and plans whose filings spell its name without an EIN under a different form are not counted.

What do plans pay John Hancock Life Insurance Company?

The median plan reported $12.09 per participant in direct and indirect compensation (84 plans reporting an amount), or 0.03% of plan net assets. Eligible indirect compensation disclosed to the plan by formula is not reported as a dollar amount, so many filings understate what a provider receives.

What services are reported?

The service codes most often attached to it are Recordkeeping and information management (82 plans), Investment management (55 plans), Custodial (securities) (4 plans) and Valuation (appraisals, etc.) (2 plans).

Where does this come from?

Schedule C of Form 5500, Part I line 2, from the EBSA research files with filings received through 24 Aug 2026. Individuals named on Schedule C are excluded from this site.

Provenance

Source: U.S. Department of Labor, Employee Benefits Security Administration, Form 5500 research files, Schedule C Part I line 2, public domain, with filings received through 24 Aug 2026. Rows are grouped by the provider's EIN as entered by each plan; rows without an EIN join the EIN most often filed under the same name. Providers named on fewer than 25 plans have no page. See the methodology and corrections.