Arizona › Professional, scientific and technical services › 100 to 249 participants
Form 5500 statement · plan year 1 Jan 2024 to 31 Dec 2024
The Better Business Bureau, Inc. 401(k) Savings Plan
Sponsored by The Better Business Bureau, Inc., Phoenix, AZ
Form 5500 information is as filed by the plan administrator with the Department of Labor and may be amended. Figures reflect the plan year shown, not current balances. Form 5500 contains no individual account balances. Look up the original filing at EFAST2.
The Better Business Bureau, Inc. of Phoenix, Arizona sponsors The Better Business Bureau, Inc. 401(k) Savings Plan, a 401(k) plan. Its Form 5500 for the plan year ending 31 Dec 2024 shows 169 participants (133 active) and $8.5M in net assets.
Net assets came to $50,389 per participant, below the $60,185 median for defined contribution plans with 100 to 249 participants and well below the $73,951 median for defined contribution plans in professional, scientific and technical services. The figure is an average across everyone in the plan, including former employees with small balances; Form 5500 holds no individual account data.
The employer contributed $257K during the year, or $1,934 per active participant against a same-size median of $2,447; participants contributed $615K and $330K arrived as rollovers and other contributions. Benefits paid out totalled $563K.
Schedule C lists 2 service provider organisations paid $5,000 or more, with reported compensation of $72K: $426 per participant, well above the same-size median of $194. Administrative expenses charged to the plan were $47K. Schedule C does not capture every cost: fees netted from fund returns and fees the employer pays directly are outside it.
Across the filings on record, net assets went from $4.7M in 2019 to $8.5M in 2024 (up 80%), and participants from 169 to 169 (unchanged).
The independent accountant's opinion on the financial statements was unmodified (unqualified), from an audit whose scope was limited under ERISA section 103(a)(3)(C) to exclude investment information certified by a bank or insurer.
Compared with similar plans
| Measure | This plan | Same size | Same industry | All US DC plans |
|---|---|---|---|---|
| Net assets per participant | $50,389 | $60,185 | $73,951 | $53,102 |
| Employer contributions per active participant | $1,934 | $2,447 | $3,219 | $2,175 |
| Schedule C compensation per participant | $426 | $194 | $148 | $123 |
| Schedule C compensation, share of net assets | 0.84% | 0.32% | 0.22% | 0.26% |
| Administrative expenses per participant | $278 | $176 | $140 | $116 |
Peer columns are medians for plan year 2024 across defined contribution plans with 100 or more participants: 100 to 249 participants (21,996 plans), professional, scientific and technical services (9,776) and all US plans (63,460). Fee medians cover plans that report an amount.
Trend by plan year
| Plan year | Participants | Net assets | Per participant | Employer contributions | Participant contributions | Schedule C compensation |
|---|---|---|---|---|---|---|
| 2024 | 169 | $8.5M | $50,391 | $257K | $615K | $72K |
| 2023 | 161 | $6.9M | $42,652 | $239K | $550K | $43K |
| 2022 | 161 | $6.1M | $37,839 | $214K | $515K | $65K |
| 2021 | 150 | $7.0M | $46,420 | $188K | $432K | $63K |
| 2020 | 147 | $5.6M | $38,014 | $157K | $322K | $1.7M |
| 2019 | 169 | $4.7M | $27,959 | $167K | $332K | $42K |
Years in which the plan filed the full Form 5500 with 100 or more participants, from 2009. Plan year is the year in which the plan year began.
Statement for the year
- Net assets, beginning of year$6,866,882
- Employer contributions$257,235
- Participant contributions$614,750
- Rollovers and other contributions$329,792
- Total contributions$1,201,777
- Total income, including investment results$2,271,017
- Benefits paid$562,574
- Administrative expenses$46,961
- Total expenses$622,190
- Net income$1,648,827
- Net transfers$0
- Net assets, end of year$8,515,709
Participants
- Active participants133
- Retired or separated, receiving benefits0
- Retired or separated, entitled to future benefits34
- Participants with account balances160
- Total participants, end of year169
Fees and service providers
| Organisation | Services reported | Direct | Indirect |
|---|---|---|---|
| UBS Financial Services Inc. | Investment advisory (plan) | $49,868 | $28 |
| Principal Life Insurance Company | Contract Administrator; Participant loan processing | $22,041 | $0 |
Schedule C, Part I line 2: providers that received $5,000 or more, with the form's own service codes. Individuals named on Schedule C (plan employees, individual trustees) are never shown and their compensation is excluded. Eligible indirect compensation disclosed by formula carries no dollar amount. See how to read Schedule C fees.
Administrative expenses on Schedule H
- Investment advisory and management fees$24,920
- Contract administrator fees$22,041
- Total administrative expenses$46,961
Investment structure
Assets at year end by Schedule H category. The form shows the kind of vehicle holding the money, not the funds on the menu.
- Common/collective trusts$5.2M · 61.6%
- Registered investment companies (mutual funds)$2.9M · 33.7%
- Participant loans$182K · 2.1%
- Insurance company general account$167K · 2.0%
- Pooled separate accounts$52K · 0.6%
Audit and compliance answers, as filed
- Accountant's opinionUnmodified (unqualified)
- Audit scope limited under ERISA section 103(a)(3)(C)Yes
- Accounting firmCBIZ CPAS P.C.
- Participant contributions reported as transmitted lateNo
- Covered by a fidelity bondYes, $5,000,000
- Blackout period during the yearNo
These are the plan administrator's own answers on Schedule H, Part IV. A reported late transmittal is the filer's disclosure of a timing lapse, usually corrected through the Department of Labor's voluntary program; the amount is the total involved, not a loss.
Plan characteristics
2EProfit-sharing plan2FERISA section 404(c) plan2GTotal participant-directed account plan2JCode section 401(k) feature2KCode section 401(m) arrangement2S401(k) plan or 403(b) plan that provides for automatic enrollment2TTotal or partial participant-directed account plan with a default investment account3DPre-approved pension plan
Codes entered on Form 5500 line 8a, with the labels from the official instructions. Business code 541990: All Other Professional, Scientific, & Technical Services.
Similar plans in Arizona
| Plan | Sponsor | Participants | Net assets | Per participant |
|---|---|---|---|---|
| Magnus Title Agency LLC 401(k) Profit Sharing Plan & Trust | Magnus Title Agency LLC | 172 | $6.2M | $35,791 |
| Protex 401(k) Plan | Protex | 169 | $2.4M | $14,088 |
| Accelerate Diagnostics, Inc. 401(k) Plan | Accelerate Diagnostics, Inc. | 178 | $10.1M | $56,678 |
| Gallagher & Kennedy, P.A. Profit Sharing and 401(k) Plan | Gallagher & Kennedy, P.A. | 168 | $89.4M | $532,010 |
| Planetary Science Institute 403(b) DC and Tda Plan | Planetary Science Institute | 179 | $39.5M | $220,447 |
| Ingram & Co., Inc. 401(k) Plan | Ingram & Co., Inc. | 162 | $12.5M | $76,915 |
Defined contribution plans in professional, scientific and technical services closest in size.
Questions and answers
How big is The Better Business Bureau, Inc. 401(k) Savings Plan?
169 participants at the end of the plan year ending 31 Dec 2024, of whom 133 were active employees, with net assets of $8,515,709. Among defined contribution plans that places it in the 100 to 249 participants band, which held 21,996 plans in plan year 2024.
What does The Better Business Bureau, Inc. contribute per participant?
The filing reports $257,235 in employer contributions for the year, which is $1,934 per active participant; the median for plans of the same type and size was $2,447 in plan year 2024. Form 5500 reports the total only. It does not state the match formula, and the per-participant figure is an average, not any one person's contribution.
What fees does the plan pay and how do they compare?
Schedule C reports $71,937 in compensation to service provider organisations, $426 per participant or 0.84% of net assets. The same-size median among plans reporting any Schedule C compensation was $194 per participant. Administrative expenses on Schedule H were $46,961. Investment costs deducted inside mutual funds and other pooled vehicles are not itemised on Form 5500, so these figures are a floor rather than a full cost.
Who runs the plan?
The sponsor is The Better Business Bureau, Inc.. Recordkeeping or administration: Principal Life Insurance Company. Investment advisory or management: UBS Financial Services Inc.. The financial statements were audited by CBIZ CPAS P.C.. Form 5500 also names the plan administrator's signer and other individuals; this site publishes organisations only.
Was the audit opinion unqualified?
The filing reports an unmodified (unqualified) opinion from a limited-scope audit, in which the accountant did not audit investment information certified by a bank or insurance company. Unmodified (formerly "unqualified") is the standard clean opinion.
How current is this, and does it show my balance?
This is the Form 5500 for the plan year 1 Jan 2024 to 31 Dec 2024, received by the Department of Labor on 8 Oct 2025. Filings are due seven months after the plan year ends, or nine and a half with an extension, so the public record always runs a year or more behind. It contains plan-level totals only: no individual balances, contributions or names of participants exist in the data.
Provenance
Source: U.S. Department of Labor, Employee Benefits Security Administration, Form 5500 research files (Form 5500, Schedule H, Schedule C) for plan years 2009 to 2025, public domain, with filings received through 24 Aug 2026. This page shows the latest filing on record for EIN 86-0006552, plan 004, received 8 Oct 2025; an amended filing replaces it at the next build. Medians and percentiles are computed by this site; see the methodology. Report an error through corrections.